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Home > Service & Supports>Nationwide Warranty Service
Nationwide Warranty Service

[L.Selectron]、[DH]Standard service commitments (mouse, keyboard, camera)

Thanks you for purchasing a [power wins], [de-ho] series of products, I would like to thank! To protect your legal rights, from your worries, Germany, e-ho to make the following products to your standard warranty service commitments, and so when you need to provide the following services to you

One, three bags of promise

State authorities issued a comprehensive reference to the "micro-computer replacement return goods repair liability" (hereinafter referred to as "micro-computer three packs") provide that the "three guarantees" rules, and set the standard after-sales service commitment 
①, within seven days of return, replacement or repair free of charge

That is, since you purchased the [L.Selectron], [DH] series of products the day (the official date of purchase invoices, the same below) within 7 days (inclusive), if you purchased the product a "micro-computer three packs "performance problems listed, you can choose to return, replacement or repair free of charge. If you choose to return, vendors will be the purchase price (the official purchase invoice price, whichever is the same below) one-time money back clear

②, three months free repair or replacement

That is, since you purchased the [L.Selectron], [DH] series of products to three months from the date of 8 (inclusive), if you purchased the product a "micro-computer provides three guarantees" listed in the performance of fault You can choose a replacement, warranty or free repair, the vendor will be free for you to replace the same model with the specifications of the goods or not less than the original performance of new products with the brand
③, within one year factory warranty (excluding skin)
[L.Selectron], [DH] series of products within one year from the date of manufacture, if you purchased the product a "three packs of micro-computer" performance problems listed, I will guarantee their products free of charge

Note: Internet cafes such as the purchase of [L.Selectron], [DH] series of mechanical mouse, the company only three months replacement warranty period

Second, you can not enjoy the "three packs of micro-computer" situation
That you buy [L.Selectron], [DH] product, if they are following the situation in any of the reasons which led to product failure or damage, the right not to DHelectronic accordance with the "three guarantees promised" provisions of theservice, you can choose paid services。 
1, more than three packs of validity.
2, cafes users over three months warranty (only for mechanical mouse).
3, fails to "manual" the contents of the use, maintenance, custody and led to failure or damage.
4, not my company's after-sales service personnel
5, customer product failure caused by human handling or damage (Note: If the operational errors, handling damage, bump, improper input voltage, etc.)
6, the use of pirated software, or failure caused by viral infection or damage.
7, due to force majeure, failure or damage caused.
8, not the products my company (which is fake and shoddy products)

Third, the limited warranty warranty service mode
Since you buy [L.Selectron], [DH] series of products the day (to purchase date) onwards, a "micro-computer provides three guarantees" listed in the performance of fault, the Company or their respective agents at all levels are provided"Three months shifting, one year warranty" service
1, you can be sent to [L.Selectron], [DH] after-sales service center (or agent) for warranty service: See Distributor List

2, if you are not in the urban area, and when a hardware failure of the product, you need to be sent to the [L.Selectron], [DH] agent or dealer to operate stores genuine, you can also send to [DH] service center to get the company to provide you with after-sales service

Fourth, the Company products Genius, the nearest service

This product is a nationwide warranty. Whether you're in the People's Republic of China (not including Hong Kong, Macao and Taiwan regions) any place to buy and use the product appears within the warranty hardware failure, can my company obtain warranty service center (not a case of warranty except for the column. [L.Selectron], [DH] established the domestic after-sales service hotline :0755 -27589057 or 29646057 transfer quality control department (816) to answer your questions at any time

Fifth, special alerts and instructions

1, the scope of this commitment
a. This commitment applies only to the People's Republic of China (Hong Kong, Macao and Taiwan excluded) the sale and purchase of [L.Selectron], [DH] products.
b. This commitment only applies to 1 January 2006 (inclusive) after the sale of the [L.Selectron], [DH] series

c. with the [L.Selectron], [DH] products bundled with other products or promotional items, in the case of "three guarantees" the scope of the press the "Three Guarantees" implementation, if not a statutory "three guarantees" the scope of , the goods in accordance with their commitment to the implementation of the standard warranty service
d. [L,Selectron], [DH] family service center is only committed to the standard limited warranty in the range of services required to provide you with services (including statutory "three guarantees" service and "[L.Selectron], [DH ] "the manufacturers standard warranty after sale service), if you are outside the scope of these services there are other needs, select [L.Selectron], [DH] paid service service center
2, [L.Selectron], [DH] denies the commitment
The standard service commitments unless clear that the company makes no other express or implied promises and guarantees, including merchantability of products and fitness for a particular purpose implied. Unless the company also made a clear commitment, otherwise:
a. limited warranty applies only to warranty commitments [L.Selectron], [DH] products factory configured parts.
b. If outside of the Service Distributor for the products you buy and other ancillary hardware and software equipment to you to make any additional commitments, DHTECH Electronics is not liable, you should make the commitment to institutions or to request a written proof in order to ensure fulfillment of the commitments of these additional

3, the warranty certificate (sealed products, check the bottom of the pass)
a. When you buy [L.Selectron], [DH] series of products, please carefully check the packaging of goods, trademark, model, serial number, if one does not match, please make sure to spot and reject
b. warranty certificate (sealed qualification examination) that you require [L.Selectron], [DH] comply with a statutory "three guarantees" obligations, and "[L.Selectron], [DH]," an important basis for standards of service, be sure to note , is altered, blurred, unable to identify, then the limited warranty period of the warranty failure will be the production date for the start time of calculation. If you can not get a valid product warranty information, will not provide warranty service free of charge
c. When you need to follow the "three packs of micro-computer" to return or replace the product, please be sure to bring your defective product and all its parts, manuals, packaging, etc., to the vendors to operate where

4, title

[L.Selectron], [DHservice center to replace your product, the original product will be [L.Selectron], [DH] or the appropriate service center back and enjoy the ownership. Tak-ho owns electronic final interpretation of these commitments

 

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